I started my career using tools such as microscopes, blades and lasers. In my work now, my primary tool is my relationship with my client. I now know how crucially important connecting with people is to effectively helping them. I also realize now how much I didn’t learn about relationships and connection in my medical training. As the paradigm of healing continues to shift towards individualized medicine and lifestyle change, it is ever more important for all healthcare practitioners to be effective at connection and communication. Also, in this current period of increasing patient demand for more personal-feeling care, it’s no longer possible for healthcare providers to build practices based solely on technical skill and knowledge. Patients comply better and have better outcomes when they have a connected relationship to their practitioner. Patients want us to have good relationships with them, and when they don’t get good connection and communication, they leave and find what they’re looking for elsewhere.
Many medical schools and other training programs are now incorporating connection and communication into their curriculum. For those of us who were trained ten or more years ago, we most-likely didn’t learn much about this skill set. Unless you were fortunate enough to have a great mentor who taught you how to create effective relationships with patients/clients, you probably aren’t as strong or confident in this arena as you are in your clinical skills and knowledge. Even if you did receive great training, you now most likely work alone with your patients/clients each day and don’t have much opportunity to compare notes with other practitioners in order to continue developing your interpersonal skill set.
As a physician-turned-executive-coach-turned-functional-medicine-practitioner, I know what it’s like to be disconnected, re-educated and now connected to my patients and clients. I offer practitioner workshops for groups to come together and learn from both me and each other. I also offer individual coaching programs for more in-depth and personalized study.
This program has similar features to the Executive Program with adjustments made for the specific needs of healthcare practitioners and a closer focus on communication, connection and other interpersonal skills that are not typically taught in medical training.
In addition to what is accomplished in the Executive program, by the end of the program:
- You will understand how to initiate strong connections with patients/clients.
- You will recognize when a patient/client is connected and not connected during a visit.
- You will know how to reconnect to yourself and to your patients/clients.
- You will understand the fundamentals of language processing and how use that knowledge to improve your communication.
- You will understand how to use your own emotions to deepen your understanding of and relationship with your patients/clients.
Because you spend so many hours with your patients/clients, this program typically meets less often (approximately once per month) for a longer period of one year. A more frequent meeting schedule can be arranged if preferred.